Computer Support

computer support Computer technician helping office workerComputer Support

Your workstations are some of the key interfaces to get your business working.  From producing customer deliverables to managing your finances, the investment of time and money you make  is critical to insure with quality technical support.

We have been delivering computer support for well over 20 years ,and doing so with a friendly professionalism you can’t find anywhere else.

We will come to your office or home as needed, as professionals, and perform the work quickly and explain what we’re doing to help as we go along.

You are kept informed of our progress through the work and we will always follow up to ensure your satisfaction.

[spacer height=”1px”]Supported workstations and software include:

  • HP
  • Gateway
  • Microsoft Office Suite
  • Quickbooks
  • Microsoft Security Essentials
  • AutoDesk Revit Suite
  • Open Office (Libre Office)
  • Apple Computers
  • Compaq
  • Emachines
  • Corel Productivity Suite
  • Gimp
  • Adobe Acrobat X
  • SketchUp
  • Dell
  • Micron
  • Adobe Creative Suite
  • Norton Security Suite
  • AutoDesk AutoCAD
  • CAD-E
  • Much Much More

Virus Removal

Cybercrime, the typical end game for hackers who make viruses, scam people, create adware and other forms of malware cost U.S. Consumers and Small Businesses over $100 Billion per year.

Over 60% of personal computers have little to no protection against typical malware threats and are at risk of identity theft, fraud, and other significant losses.

What We Do

Stewart and Son Computer Services work diligently to stay aware of the latest threats, and repair techniques to protect your business data in the event of an infection.

We also have a proven system for virus and malware removal which speeds the process and get your computer back to work as soon as possible!

Computer Repair

Computers aren’t always perfect and they do break down from time to time.  We are changing the way you view your computer support.

Our process is to work with you to not only understand the problem, but how you use your computer. We can not only fix it but do it in such a way as to improve your computer experience.

  • We show you how to avoid Malware.
  • Recommend products to prevent further problems in the future, saving you time and money.

Most computer cleanups and repairs can be done in 1 day.  With our extended hours, you can drop off your computer at 8 AM and in some cases even pick it back up at 6 PM!

Remote Service

Sometimes you just need a little help and don’t need a full-blown service call.  Coordinating a time for you to visit us with your computer or to have us visit you in your business or home can be difficult.

Take the trouble out of the way and still get professional computer support with Remote Service!

If you can get on the internet and need some help with your computer, call/email us for an appointment!

  • We connect to your computer securely, you allow the access.
  • Show us what is going wrong.
  • We can offer suggestions and training on tasks.
  • We can fix problems you are having.
  • Get quality technical support for a fraction of the price of a house call or trip to our office!

Our hourly rate for Remote Service can be as little as $60 per hour!  We have pre-payment plans so you can save money, avoid the hassle of paying when you need it, and get priority scheduling.

Computer Upgrades

Oftentimes when we are doing a Speed-Up Clean-Up, we find that the computer might be insufficient in terms of storage, memory, software, or processor. We call right away and let you know – it might be that a clean up isn’t needed. The computer might just be running slow because it’s old or under-powered.

When we call we’ll share:

  • Specific components we found that are exhibiting problems.
  • Demonstrate how these components are related to the issues at hand.
  • Provide an accurate estimate of cost to make the equipment usable in the way you expect.
  • Provide an accurate estimate of time we will need to it up to speed.
  • Keep you informed throughout the upgrade process.

Many parts we actually carry in our shop so upgrades can have a short turnaround.

Stewart and Son will order the right parts the first time and get you back to using your computer right away.   Serving you in University Place, Tacoma, Lakewood WA and Puyallup we can come to you with our onsite computer services.

Four happy seated office workers around a table making thumbs up signs, superimposed with the words contact us