Our motto is, “The Right Solution at the Right Time.” We are a family-owned business dedicated to partnering with other small businesses to make the best technology choices by using our decades of IT skills and knowledge. Being small and local allows us to deliver quality solutions quickly and at a great value. Our commitment to our client’s success is supported by our ethical business practices and responsiveness.
We seek to fill an important niche to the people, small businesses, and non-profits in the South Sound area by delivering trustworthy, high quality technology support and products.
We provide consulting that is primarily oriented toward the small business, and secondarily toward individual customers. Our customers need to make the most of their email services, software solutions, network computing, and shared devices. They also need to make cost-conscious decisions to balance between keeping their business technologically relevant while remaining profitable. We provide knowledgeable technology consulting they can understand and use efficiently to maximize their profits.
GENERAL POSITION SUMMARY:
Responsible for diagnosing, troubleshooting, identifying parts needed, and repairing hardware & software issues on customer’s laptops, desktops, servers, network equipment, smartphones, and tablets. Any candidate will also be expected to upsell basic hardware products to customers when needed to generate revenue for the company and help customers avoid further problems by ensuring the quality and consistency of product and service delivery, while demonstrating outstanding customer service to build relationships, and ensure client satisfaction.