Plain cartoon character in a field of question marks wondering what he might need to know.

What You Need to Know – Internet Services

What You Need to Know! One of the reasons we started our IT services firm is because there are people who do this work who really don’t have their client’s best interests at heart. We usually see this most prominently when we start working with a new client. Many of the clients are frightened that […]

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What’s Interfering with My WiFi Network Signal?

There are many items in, and features of, your household that could be slowing down your WiFi network signal.  In this post, we will discuss some of the various items that could be interfering with your wireless network’s signal. Household Appliances Issues usually occur when you have a WiFi network that operates on the 2.4GHz […]

Why Internal IT Staff Can Be a Hindrance

Hiring an IT employee to take care of in-house issues must be the answer because you are tired of reacting to all of the IT issues you are having.  When your business gets big enough to hire an internal IT person it might make things worse.  In this post, we will discuss why maintaining internal […]

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Tacoma Economic Forecast

By Wade Stewart I serve as the board chair of the West Branch of the Tacoma – Pierce County Chamber of Commerce.  At our board meeting today, we enjoyed a presentation on the economy of our region by Ali Modarres, Ph.D.  I took copious notes and I wanted to share a bit of what I learned. […]

Online Shopping Security – Can You Trust That Vendor?

After a lot of time and energy, your research has paid off and you have found the item that you want to purchase.  You even found it at a great price!  But before you complete your online shopping, are you sure that your credit card information is safe? Despite the popularity of online shopping, it isn’t […]

Your Media Players May Not Be Safe – Are You at Risk?

Hackers have installed Trojan viruses through subtitle files for years.  So, why is this story resurfacing?  Now, media players could be prone to these attacks.  Even the most popular media players were at risk.  Most have addressed this issue with updates, but some may still be vulnerable.  Therefore, using an infected file on any susceptible device would allow […]

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New Office or Relocation – IT Best Practices

You’ve either come to a place in your business that requires you move into a new office space or you are ready to open your first store front.  Both moves are exciting and represent one of the most stressful situations for a company.  Each can distract from day-to-day business and play a huge role in influencing […]

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Computer Won’t Shut Down?

What Should You Do If Your Computer Won’t Shut Down? You’re all done with your computer and you’re ready to shut it down.  You go through the process but the computer either doesn’t respond or it appears to shut down and really goes into a sort of sleep mode (in other words, you type or […]

Owning Your Technology Problems

Unlike Most IT Suppliers, We Take Ownership of Your Technology Problems It’s a common story: it’s crunch time and a vital piece of software is not working properly. You’ve tried calling your IT service provider but they tell you they don’t support the software.  So, you or one of your employees calls the software company. […]